1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

VERY impressed with Axial's customer service.

Discussion in 'RC Chat, Tutorials, Ideas, Requests, Etc' started by bsplyr500, Jun 29, 2012.

  1. bsplyr500

    bsplyr500 New Member

    Joined:
    Jun 6, 2012
    Messages:
    37
    Likes Received:
    0
    For those of you wondering about Axial's customer service, from my experience with them I came away totally impressed. I've had problems with my receiver staying bound when I turn the truck off. I called them, told them my story, and they have a new receiver on the way. No questions asked. I even told them that I had plasti-dipped the esc and blah blah blah. They told that it would be no problem. I called them, so I don't know how their other forms of CS will be, but calling is great.
     
  2. ForkliftJeff

    ForkliftJeff Studio Forums Elite
    ELiTE MEMBER

    Joined:
    Aug 25, 2011
    Messages:
    570
    Likes Received:
    15
    That's awesome! I have had the same great customer service with horizon hobbies about my proboat shockwave. Having good customer service is a huge plus and is a big factor on choosing which RC to buy.
     

Share This Page